About Coquet Cottages
About Coquet Cottages
Coquet Cottages
Established in 1998, Coquet Cottages is a family-run holiday letting agency with over 140 unique privately owned luxury holiday properties in Northumberland, all located in the very best locations to maximise your experience of beautiful Northumberland.
Coast and countryside, all of our cottages are centrally placed for exploring the whole of Northumberland, including the Heritage Coast, the Cheviot Hills and Coquet Valley, the Borders and the National Park, as well as Newcastle and Gateshead, Durham and in fact, the whole of the North East of England, or ‘Northumbria’ as it is more correctly known.
Of the self-catering cottages you will find on our website, we own some of them ourselves, with others belonging to friends and associates who share the same ethos and values as ourselves and have extremely high standards in both the interior design and the overall quality and presentation of their luxury cottages.
Our Reputation for Quality and Outstanding Customer Service
Established for 25 years, our reputation has been built on providing exceptionally high quality, immaculately clean and luxurious self-catering cottages to create holidays that are truly memorable. We know how important it is for your accommodation to be perfect – otherwise how can you possibly have a good holiday? We pay great attention to detail and provide many special touches that you won’t find in the majority of self-catering cottages.
How we work
We don’t use a call centre, we are a happy team of 14, highly knowledgeable ‘locals’ who know all the intricacies of the properties in our portfolio. We’re passionate about Northumberland, both as our home and as a fantastic holiday destination for our guests. We work together in our office in beautiful Warkworth village in central Northumberland.
We know all of our holiday homes and local area intimately, so can answer most queries, but if you have a really difficult query, we can find out the answer for you quickly.
We enjoy speaking to and getting to know all of our guests so that we can be sure we’re fully meeting your expectations and needs. We want you to enjoy your holiday in Northumberland and feel at home in your cottage. Of course, we hope you’ll return for another holiday with us, but our priority is to send you home happy and relaxed, simply feeling that you’ve had a very special holiday in a very special part of the world!
Independently Quality-Accredited Holiday Properties
Unlike some self-catering cottages, here at Coquet Cottages our cottages maintain the same high standard throughout the letting year, not just for the one week of the year they are inspected! So you will experience the same high quality whatever time of the year you stay.
When a new cottage joins us, it will already be furnished and equipped to a minimum of 4 Star Quality Standard, and will be formally assessed by Visit England at the next grading. Until then, it will be labelled ‘Awaiting Grading’, but rest assured that it already meets our minimum quality standard during this time and once assessed, it will be graded either 4 Star or 5 Star. Grading is carried out annually
In addition, a large proportion of our cottages have been awarded Visit England Gold Awards, a very special accolade reserved for the very best self-catering cottages in Britain. Some of our properties, including Swansdown, has even been awarded a prestigious Rose Award, recognising the outstanding level of customer service and attention to detail provided to our guests.
Find out more on our page ‘About out Quality Grading Scheme’.
Dog-Friendly
We also pride ourselves and have an excellent reputation for welcoming dogs to our luxury holiday homes! We believe you shouldn’t compromise on quality just because you have a dog. We want our luxury holiday cottages to stay that way, so we do have house rules for dogs including not allowing them on the furniture, but if your own home is respected then we welcome you and your dog to respect ours in the same way.
Our properties are extremely well-maintained, each having either its own dedicated housekeeper or housekeeping team, or lovingly cared for by its owner. The majority of our staff and our owners have been with us for many years and every one of them takes great pride in the cleanliness and presentation of their cottage, with their aim being for you to have a relaxing and memorable holiday.
Accolades – We’re Award-Winning!
We’re very proud to have the highest proportion of Gold Awards of all agencies in the UK, granted by VisitEngland and Quality in Tourism for the exceptional quality of our cottages and the impeccable service we provide.
Coquet Cottages are also proud to have been awarded Best UK Self-catering Cottage Holiday Company by the prestigious British Travel Awards 3 the last 3 years running, in 2018, 2019 and 2020 (paused in 2021 due to Covid) and the accolade of ‘Accommodation of the Year’ by Living North.
In 2017 we were incredibly honoured when our Coquet View was awarded ‘Best Holiday Home in Europe’ by the European Holiday Home Association.
We’ve been awarded a ‘Certificate for Excellence’ by TripAdvisor in every year since the awards were first introduced, with well over 1,145 ‘Excellent 5 Star’ reviews.
Click here to see all of our awards.
Would you like to share in our winning formula?
If you share our high standards and values and already own a luxury holiday cottage, you may wish to consider joining us. We would love to hear from you so please contact us and ask for Stephanie or Kat by phone or email. If you have any photos of your cottage you can email to us which will help in our evaluation, please email them to us with any supporting information and of course include contact details.