Coronavirus – Information and Advice Regarding your Holiday Booking
All information relating to Covid-19 can be found via the links on this page
Government Restrictions – The Government have removed all remaining domestic restrictions in England relating to Covid. https://www.gov.uk/coronavirus
Master Cancel – Bookings that were placed between 10 June 2020 – 8 January 2021 will have risk-free cancellation insurance included. If you need or wish to cancel your holiday, see our Cancellation Policy page for more information.
Cleaning Protocols in light of Covid-19 – our holiday properties have always been cleaned to an enviable standard, but in light of Covid-19 we have enhanced protocols to disinfect high touch areas and items, using products to provide continuous protection, and the handling of laundry, with procedures to protect our guests, staff and property owners.
What to do if you develop symptoms of Covid-19 on holiday – Please call us if you suspect you have symptoms and we will provide guidance on what to do.
General guidance on dining out on holiday – changes in light of Covid-19. See our webpage Places to Eat. We recommend contacting the establishment to ask if a reservation is necessary before turning up on spec, as they may well be operating on a reservation-only basis. Telephone numbers and website addresses are provided on the webpage and also in our Guidebook app.
Dining in – make the most of your luxury facilities! Bring the restaurant to you – see our webpage on ideas for Dining In. For ideas on where to shop for the best Northumbrian produce see our Guidebook app and our Local Markets webpage. See also our webpage Groceries and Catering for details of supermarket delivery services.
Exploring Northumberland – Our website has extensive information on exploring Northumberland – coast and country, town by town, places to visit, things to do and so much more. Click on the ‘Explore Northumberland’ tab on our main menu at the top of the screen.
Travel Insurance Guidance – You are STRONGLY advised to take out holiday insurance to cover the potential loss of your holiday cost if you or any of your party is too unwell to travel – or other reasons. You could lose your entire holiday cost if you have to cancel your holiday, so insurance is very strongly recommended and can cost just a few pounds. GoCompare have issued a guide to looking for the right UK Staycation Travel Insurance for you and what to look out for when purchasing your cover. You don’t need medical cover, as you would when travelling abroad, as you’re covered by the NHS of course. So as it’s the medical cover and the cost of possible repatriation that makes foreign travel insurance expensive, you’ll find UK holiday insurance quite inexpensive, as it typically just needs to cover transport delays and curtailment, holiday cancellation and lost, stolen or damaged luggage. We can’t recommend any individual insurance companies but GoCompare and Compare the Market have some very useful guidance to help you easily organise the best, most appropriate cover for your needs.
Coquet Cottages and our individual properties have achieved various awards and accreditations for the quality, breadth and comprehensiveness of our COVID-19 procedures and policies, including from the AA, VisitEngland and the World Travel & Tourism Council. Click to find out more on our webpage Accreditation for our COVID-19 Procedures and Policies.